Proluxe

Apex Pro X2M

DP2350M

Frequently Asked Questions

1. Can I get quote for equipment? `

If you are a distributor looking for a quote, please email info@proluxe.com. If you are the end user, please reach out to your local dealer for a quote or contact Proluxe to help you find a dealer in your area.

2. Can this unit par-bake?

Yes. This unit has two heated upper and lower platens which can reach up to 450°F. This unit is great for creating cracker like crusts or tortilla and tortilla like products.

3. Does this unit require a compressor?

This unit is run on a hydraulic pump under the machine. An air compressor is not required.

4. Do you ship internationally?

Yes, we do ship internationally. If you would like to inquire equipment overseas, please contact our distributors, Green World Trade at Sales@greenfieldworld.com. They will be able to process your order and assist with shipping the equipment internationally.

5. How easy is it to change out the mold inserts?

The mold inserts are quickly pulled off and another can be dropped in to the center of the lower plate. There is a notch that will hold the lower mold insert in place so it doesn't pop out when in use.

6. How long is my machine under warranty?

Our warranty is 1-year from the day the machine ships from our factory.

7. What is the current lead time on a machine?

All of our equipment, except for accessories, have a 4-week lead time.