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Flex X1

PP1818

Frequently Asked Questions

1. Will this be able to produce multiple sizes?

Yes. Your doughball weight in ounces will dictate the size of the diameter along with the total time pressed.

2. How does the quality of the pressed dough compare to hand tossed?

The dough, depending on the temp and time used, produces the same and if not better than hand tossed by activating the yeast and giving a better airier product.

3. When I press out dough, my dough snaps back. How do I fix this?

When your dough snaps back, it is typically caused by several factors. Your dough maybe too cold prior to pressing. Allowing the dough to reach room temp will resolve this problem. It might also be due to the hydration level in your dough. We recommend a minimum 50% hydration in your dough.

4. Where can I verify warranty on my machine?

By emailing Support@proluxe.com, please provide your serial number in the email and one of our service representatives will be able to assist you.

5. Can I get quote for equipment? `

If you are a distributor looking for a quote, please email info@proluxe.com. If you are the end user, please reach out to your local dealer for a quote or contact Proluxe to help you find a dealer in your area.

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