Welcome to Proluxe Support
Purchasing
Frequently Asked Questions
1. Can I get quote for equipment? `
If you are a distributor looking for a quote, please email info@proluxe.com. If you are the end user, please reach out to your local dealer for a quote or contact Proluxe to help you find a dealer in your area.
2. Can I order parts directly?
Proluxe does not sell parts directly to our service providers or customers. If you need to order parts, please contact Parts Town by calling (800) 438-8898 or placing an order on their website, www.partstown.com.
3. Do you ship internationally?
Yes, we do ship internationally. If you would like to inquire equipment overseas, please contact our distributors, Green World Trade at Sales@greenfieldworld.com. They will be able to process your order and assist with shipping the equipment internationally.
4. Where can I get a shipping quote?
If you would like to get a shipping quote, please email info@proluxe.com and provide the model number of the machine and the quantity. We will need the City, ST, and Zip code to obtain a quote and one of our customer service representatives will get back to you shortly with a quote.
5. Where can I order parts?
You may order parts from our part distributor, Parts Town by calling (800) 438-8898 or placing an order on their website, www.partstown.com.
6. Where can I purchase a machine?
Proluxe does not sell equipment directly to our customers. If you would like the contact information for a dealer, please email info@proluxe.com.
